Privacy Policy

Maits Services Ltd ("we", "us", "our") is committed to protecting your privacy. This policy explains what personal information we collect, how we use it, and the choices you have.

1. Information We Collect

We may collect the following information when you use our website, request a quote, book a shipment or contact us:

• Name, email address, phone number and postal address
• Shipment details including origin, destination, weight and contents description
• Payment and billing information necessary to process your booking
• Technical data such as IP address, browser type and pages visited on our website

2. How We Use Your Information

• To process quotes, bookings and shipments
• To communicate with you about your shipment status and tracking
• To respond to enquiries submitted through our contact and quote forms
• To comply with customs, tax and other legal obligations
• To improve our website and services

3. Sharing Your Information

We share information only where necessary to fulfil your shipment, including with carriers, customs brokers and agents involved in delivering your consignment. We do not sell your personal information to third parties.

4. Data Retention

We retain personal information for as long as necessary to fulfil the purposes described in this policy, including any legal, accounting or reporting requirements.

5. Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us using the details below. We will respond to reasonable requests in accordance with applicable data protection law.

6. Cookies

Our website uses cookies to improve your browsing experience. Please see our Cookie Policy for further details.

7. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page.